Rebit’s story began during the COVID-19 pandemic when many migrants in New Zealand faced the urgent need to send financial aid to their families back home. It was at this time that Mahtab and Alireza, having recently been introduced to cryptocurrencies through Saeed, were suddenly flooded with requests from friends and members of the migrant community. They saw the opportunity to solve a real problem for people who, like themselves, struggled with limited financial services. From those early days, Rebit has faced numerous challenges, from building the platform to overcoming regulatory hurdles and navigating banking restrictions. Despite the obstacles, our mission has remained clear: To provide migrants with reliable, transparent, and accessible financial services, empowering them to Rebit their money no matter the distance.
Our Core Values are not future aspirations; they are the fundamental elements of who we are today. These values define our character, guide our actions every step of the way, and align with our mission to empower migrants with accessible and reliable financial services.
We believe in complete transparency in all our operations. Our buy/sell exchange rates are publicly available, and we are upfront about our margins—no hidden fees. We are also transparent about the customer data we collect and how we use it, ensuring that our clients are always informed and confident in our services.
We are committed to being a reliable partner for our customers. You can trust us to handle your transactions with care and precision, delivering on our promises every time. Our reliability is built on consistency, dependability, and a strong commitment to meeting your needs promptly and effectively, providing you with peace of mind.
At Rebit, problem-solving is central to our mission. As migrants ourselves, we understand the unique challenges faced by our community. This empathy fuels our innovative solutions, making financial services more accessible and equitable. Through cutting-edge technologies, we are committed to breaking down barriers and providing equal access to financial opportunities for all.
As the founders of Rebit and Iranian immigrants living in New Zealand, we understand the challenges of transferring money between countries. That’s why we created a simple platform to solve this problem. Rebit’s user experience is designed for all age groups, regardless of their technical skills. We’ve analysed the issues with traditional methods, such as trusting strangers on social media, time restrictions, and legal challenges. We’ve also tested the Rebit app extensively with different users to simplify the complex process of placing an order. Now, you can transfer money effortlessly at any time of day with just a few clicks.
Although most users activate their accounts and place orders without needing support, our “Customer Support” team is one of the strengths of our service, as highlighted by many customers in their feedback. We always respond to your messages based on our human values and principles. Our goal is to solve the problems of the immigrant community. When an immigrant shares their financial concerns with us, our approach isn’t just business-driven. We empathize with their journey and offer flexible solutions, even if they’re not our customers in the end. We often assist people outside regular business hours as well.
Through our website and channels, you can easily view the current buying and selling rates at any time. These rates are automatically updated frequently, ensuring you’re always aware of the latest exchange rate changes. Additionally, our tiered rates offer special discounts based on your transaction volume. These features help you transfer money with confidence and transparency. For transfers to and from high-risk countries with unpredictable fluctuations, our profit margin never exceeds 1%. This is well below the global average of over 6%, according to World Bank data.
Before placing an order, customers are informed of the estimated transfer time for various routes, allowing them to plan better. We automatically calculate the required liquidity for our different branches and forecast currency exchanges to ensure settlements happen as quickly as possible. Users who need urgent transfers can also notify our support team during the order process.
Rebit is licensed and submits regular reports to ensure compliance with local regulations. We prioritize privacy and security, protecting your information with multiple layers of safeguards. Orders are settled accurately, even in volatile markets. With fast transfers and a policy of not holding customer balances long-term, we minimize transfer risks.
Traditional registration and verification processes are often time-consuming and tedious. Immigrants usually need immediate access to international money transfer services. That’s why Rebit uses advanced biometric technologies, ensuring the security of users’ personal data, compliance with local regulations, and enabling instant account activation.
Ali is the connecting point between different departments and members at Rebit. As the Product Director and co-founder, he enjoys thoroughly examining user experiences and designing digital solutions. Tackling the challenges of entrepreneurship excites him. Ali is known for his keen attention to detail, understanding of customer psychology, and ensuring customer satisfaction.
Mahtab, co-founder and the problem-solving genius behind Rebit Money Transfer. Mahtab did her postdoc in engineering in New Zealand and brings a passion for building things—whether it’s with Legos, puzzles, or innovative financial solutions. With a solid research background, she excels in finance and compliance roles within the company. Her exceptional risk management skills ensure balanced and informed business decisions, making Rebit a trusted choice for your money transfer needs.
Saeed, who has been with us since the early days and helped build the Rebit application, is a curious and hardworking individual who never stops learning. With over twenty years of collaboration with Ali, Saeed excels in complex mathematical tasks. He prioritises quality in his work and software development. Saeed lives and breathes coding. Whenever he takes a break from learning new things, you find him playing backgammon. At Rebit, Saeed leads the technical team.
Amin, our dedicated senior data analyst and BI developer, works with the company’s data, including financial business data, progress trends like KPIs, customer sales data, and more. The analyses Amin performs help us make better business decisions. He is a professional in working with complex queries, spreadsheets and charts, building dashboards to present information visually in a way that guides us towards the right path. Additionally, Amin has a keen interest in cryptocurrency and financial markets.
Mahrad has extensive experience in founding and managing various startups. At Rebit, in addition to providing business consultancy and strategic advice, he supports DevOps tasks and ensures the stability of services and servers. Mahrad is known for his reliability, high responsibility, work ethic and flexibility. He is a great team player and a valuable member of our team.
Mahsa collaborates with us in the field of Digital Marketing. She is well-versed in various social media platforms and networks and effectively utilises AI capabilities. Mahsa helps us deliver educational information and content to our customers. Additionally, she manages a team of content creators and graphic designers to produce the best results. Mahsa works with a high level of self-management, precision, and quality while building her path in Rebit marketing.
Yasaman plays a crucial role in ensuring smooth day-to-day international operations at Rebit Money Transfer. Her dedication to on-time delivery of orders, along with her ability to build efficient support systems, ensures that our customers receive responsive and quality service. Yasaman excels at multitasking and is known for her patience in providing customer support. In addition to her operational skills, Yasaman’s background in accounting allows her to assist with client payment settlements, making her an invaluable asset to the team.
Mehdi is passionate about User Experience. He is an expert in front-end programming and information architecture, as well as configuring blogs and marketing websites. Mehdi’s work and focus revolve around making the difference between good and great.