Help & Support

Where do I upload documents to increase my transfer limits?

Your current route limits are shown under Account → Limits.

Upload supporting documents
  • Open Account and select the Limits tab.
  • Review the monthly and annual limits for the relevant currency route.
  • Select Send Documents.
  • In Verification, open Additional Documents.
  • Select Attach file or Take photo and add every requested file.
  • Select Send file(s).

Upload only the supporting documents requested for your limit review. Submitting documents does not guarantee that a limit increase will be approved.

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