Help & Support

What can I do if my transfer route is inactive?

Check Send Money for the latest route availability. If the currency pair is not shown, it is not currently available for a standard online order.

You can contact support to ask whether a manual waitlist is available. If requested, provide:

  • Your Rebit account email
  • The amount and source currency
  • The destination currency and country
  • The recipient’s name and bank
  • The reason for the transfer

Joining a waitlist does not guarantee that an order will be created, approved, or completed.

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