Help & Support

How can I download the destination payment receipt?

Destination payment records for a completed order are available from the order’s We Paid section.

Download the receipt

  1. Open Tracking.
  2. Find the completed order using its tracking code or order details.
  3. Open We Paid.
  4. Find the accepted payment and select the download icon in the Receipt column.

If the receipt is not ready, the system may send a request to an administrator. Try again later. Contact support with the tracking code if you need another type of document.

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