Help & Support

How can I download the destination payment receipt?

For a completed order, destination payment records are available from the order’s WE PAID tab.

Download the receipt
  • Open Tracking from the main menu.
  • Find the completed order using its tracking code or order details.
  • Select the order’s WE PAID tab.
  • Find the accepted payment in the table.
  • Select the download icon in the Receipt column.

If the receipt is not ready for download, a request will be sent to an administrator. You can try again later.

If you need another type of supporting document, contact support and provide the order’s tracking code.

Couldn't find your answer?