My order status is showing as ‘PAYMENT ISSUE’. What does it mean?
Payment Issue means Rebit could not approve or match your payment to the order.
Possible causes include an incorrect amount, payment from an account not in the Rebit account holder’s name, missing or incorrect references, or an unreadable receipt.
Open the order in Transfer History, review any action shown, and upload the requested evidence. Do not make another payment unless instructed. Contact support if the issue is unclear or urgent.