Why was my verification document rejected?
A verification document may be rejected when it is incomplete, unclear, expired, or does not match the details on your Rebit account.
Before uploading it again, check that:
- The entire document is visible, including all edges.
- The image is clear, well lit, and free from glare.
- The document is current and is one of the requested types.
- Names, dates, and other details match your Rebit account.
- Both sides or all requested pages are included.
- An official or certified translation is included when requested.
Upload the document through Account > Verification. Contact [email protected] if it is rejected again.