I have created an order, can I change recipient details or transfer amount?
The procedure for editing a transfer request depends on its status:
AWAITING APPROVAL, PAYMENT ISSUE, or TRANSFER ISSUE
If you have not made your payment, or you have paid but we have not yet completed the order, you should be able to edit the recipient from your Transfer History.
YOU PAID
If you have successfully paid, we may already be processing the payment to your recipient’s account. Please contact us immediately.
DONE
We have already registered the payment in our banking system.
You can check your order status and any pending or accepted bank transactions in your Transfer History.