Help & Support

How can I track my transfer or receive updates?

Log in to your Transfer History to view the latest updates on your order. Each order contains four sections of information:
  • Details: Latest status, amount, exchange rate, and recipient details for your order
  • Updates: A timeline of actions and status changes
  • Your payments: A list of your transactions, including failed ones
  • Our payments: A breakdown of our payments to the recipient’s account
When the status of your order changes, we may send you an automated email, including when your order is marked DONE.
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