Help & Support

Why do I need to do ID and biometric verification?

According to the New Zealand Anti-Money Laundering Act, all financial institutes must verify the identity of their customers. This is also called ‘Know Your Customer’ or the KYC process.
We utilise advanced third-party solutions to verify your ID, match your photo, and confirm your residential address in New Zealand.

Click here to learn more about the privacy of your data.
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